Shipping policy

Crazy Aunt Karen's SHIPPING POLICY

-----

Order Processing Time

All our orders are processed and shipped out within 3-5 business days.

After the order is shipped out and received by the carrier, we will update you with a tracking# with which you can follow your package.

Shipping Methods, Costs, and Delivery Times

Shipping is FREE for all destinations within the USA. For International countries, there is a flat $9.97 shipping fee. We will ship with a tracking# from our closest warehouse where product is available.

Whether shipment from one of our off-shore warehouses or from a warehouse within the USA, it will affect the estimated # of days delivery:

Country or Region	Standard Delivery
Shipments within the USA	4-13 Business days
Shipments Worldwide	14-30 Business days

 

Off-shore vs. USA delivery warehouses are specified on each product description page.

Be aware that these delivery times can become longer if your order is placed during busier holiday periods such as near Christmas or Thanksgiving.

All efforts will be made to ship your purchased items within one package. However, we reserve the right to use partial shipments subject to items availability in stock from different warehouses.

Shipping Restrictions

Sadly, we are unable to ship your order to a PO BOX or to a MILITARY ADDRESS.

Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in transit, please contact us by email. We will contact the shipping company to investigate the issue.

If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

Returns and Refunds

CrazyAuntKarens.com has a 100% Happiness Guarantee Policy and will do whatever we can to ensure you are happy with your purchase.

 If you want to return the item, it must be returned to us in the original packaging, unopened, and unused.

The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.

Customer Service

For questions, support, problems, or warranty claims, please contact us by email at Karen@CrazyAuntKarens.com